Processing Time / Shipping Time

Processing times is 10-14 business days from order date. This does not include weekends or holidays. Processing time is different from shipping time. Once shipped, delivery times depend on your location and the shipping method but should normally be 3-5 days not including Sundays. 

* ORDERS ARE DROPPED OFF 2X A WEEK MONDAYS AND FRIDAYS* PLEASE ALLOW TIME FOR YOUR ORDER TO BE SCANNED BY THE POST OFFICE AS PACKAGES CAN TAKE A DAY OR 2 TO BE SCANNED AS RECEIVED / ACCEPTED

Cancellations

If you need to cancel your order, please contact us as soon as possible before it is marked shipped. Once an order has been marked shipped we are unable to guarantee cancellations. 

Returns

All sales and purchased are final, no returns will be accepted unless there is damage to a product with photos of the damage submitted. 

Chargeback & Fraud Policy

All orders placed with Cute Budget Creations are carefully documented throughout the entire fulfillment process. This includes order details, packaging, and shipping confirmation with tracking information.

By placing an order, you agree that all purchases are final. Any unauthorized chargebacks or payment disputes will be investigated and challenged with the documented proof of your order, including delivery confirmation.

If you have any issues with your order, please contact us directly so we can resolve it promptly. We are always happy to help and ensure a positive experience.

Fraudulent chargebacks will result in being blocked from future purchases.

Refunds

Refunds are handled on a case-by-case basis. Please contact us with your order details and we will do our best to make it right.

Issues With Orders

If you experience any issues with your order, such as damaged, incorrect, or missing tems, please reach out to us right away so we can resolve it promptly.

Lost or Missing Packages

Once an order has been shipped, Cute Budget Creations is not responsible for delays, loss, theft, or misdelivery caused by the shipping carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local USPS office.

If your package appears to be lost or has not been delivered within a reasonable timeframe, please contact us. We may open a carrier investigation or insurance claim with USPS to determine what happened to the package.

Depending on the circumstances and outcome of the investigation, we may offer a replacement, store credit, or refund.

Refunds are not automatically issued solely because a customer reports that a package was not received. We reserve the right to investigate the shipment with the carrier before determining the appropriate resolution.

Please make sure your shipping address is correct before completing your order. Once an order has shipped, changes to the delivery address may not be possible.